Terms & Conditions
Gagnon Geothermal (“we,” “us,” or “our”) provides geothermal services and communications in accordance with these Terms & Conditions and our Privacy Policy.
By using our services or signing up for communications, you agree to these Terms & Conditions and our Privacy Policy.
Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide when filling out forms, requesting services, or consenting to text notifications. This may include your name, email, phone number, and any additional information needed to fulfill your request.
How We Use Your Information
- To respond to your inquiries and provide geothermal services.
- To send appointment reminders, dispatch notifications, billing alerts, surveys, and other service-related messages.
- To improve our services and enhance customer experience.
SMS / Text Messaging Opt-In
Verbal Opt-In: Gagnon Geothermal will collect opt-in verbally when you provide your phone number in person or over the phone. Staff will ask if you would like to receive text messages for appointment reminders, dispatch notifications, billing alerts, and job completion surveys. You will be informed that “Message and data rates may apply,” “Message frequency may vary,” and that you can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” Your information will not be shared with third parties.
Website/Online Opt-In: If you sign up via our online form, you consent to receive text messages at the provided number, including autodialed messages. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe anytime by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Information will not be shared with third parties.
Cookies & Tracking
We use cookies and similar technologies to enhance site functionality, analyze usage, and improve user experience. You may disable cookies via your browser settings — though this may affect site performance.
Data Security & Retention
We maintain administrative, technical, and physical safeguards to protect personal information. We retain data only as necessary to meet legal or business requirements.
International Transfers
As applicable, your data may be processed or stored in countries other than your own. We ensure appropriate safeguards are in place.
Children’s Privacy
Our service is not intended for children under 13, and we do not knowingly collect information from minors. Any inadvertently collected minors’ data will be removed.
Contact & Support
For questions or assistance, please contact us at:
Email: [email protected]
Mailing Address: Gagnon Geothermal, [Your Address Here]
Effective Date: July 2025
